Refund Policy
Last updated: July 1, 2026
We want you to feel good about every purchase on Vibez. This policy explains when refunds apply, how to request one, and how cancellations work.
What you can buy
Vibez may offer paid subscriptions and one-time purchases (for example, premium features or profile boosts). Pricing and what's included are always shown before you confirm a purchase.
Subscriptions
Subscriptions renew automatically at the end of each billing cycle unless you cancel before the renewal date. Cancelling stops future charges; you keep access to paid features until the end of the period you already paid for. We do not provide partial refunds for the unused portion of a billing cycle unless required by law.
One-time purchases
One-time purchases and consumable items (such as boosts) are generally non-refundable once they have been used or activated. If an item was never delivered or failed due to a technical error on our side, we'll make it right.
When you're eligible for a refund
- • You were charged in error or billed more than once for the same purchase.
- • A paid feature did not work and our team could not resolve it.
- • You cancelled within any statutory cooling-off period that applies to you.
Purchases through app stores
If you bought a subscription through the Apple App Store or Google Play, those purchases are managed by the store, and refunds are subject to their policies. You may need to request the refund directly through Apple or Google.
How to request a refund
Email us at support@vibezapp.in within 14 days of the charge with your account email and the transaction details. We'll review your request and respond within 5–7 business days. Approved refunds are returned to your original payment method and may take a few additional days to appear.
Changes to this policy
We may update this Refund Policy from time to time. When we do, we'll revise the date above. This policy works alongside our Terms of Service.